Shipping Policy

Pure Brasil values the trust that our customers place in us when they give us personal information. We believe that privacy is more than an issue of compliance and endeavor to manage personal information in accordance with our core value of respect for the individual.

We may collect or receive the categories of personal information listed below, which may depend on the products or services you may use, as well as your device and account settings. Not all categories of personal information will be collected or received about every individual.

• Basic Personal Identifiers, such as name, telephone number, physical address, email address, government-issued identifiers (e.g., national identification numbers, driver’s license numbers), and signatures

• Device and Online Identifiers, such as account login information, Mac address, IP address, cookie IDs, mobile ad IDs, and social media information

• Internet and Other Network Activity Information, such as information about your browsing or search activity as well as your interactions with our websites, mobile applications, emails, or advertisements such as keystroke patterns (these tell us if it’s you who is interacting with us, or a bot)

• Commercial Information, such as purchase and transaction history information (such as products or services you have purchased or returned) and product reviews

• Communications: Communication details (such as the content of emails, text messages, or other communications), call logs, and calendar information, where Pure Brasil is a party to the exchange

• Financial Information, such as credit or debit card numbers, and financial account numbers

• Geolocation: Data about the location of your device, which may be imprecise (i.e. inferred from your device’s IP address). If you provide your consent, this data may be precise.

• Sensory Information: Audio, visual information, and other sensory information such as photographs and audio and video recordings

• Inferences: Individual preferences and characteristics, such as inferences drawn from and related to shopping patterns and behaviors, intelligence, and aptitudes

 

How Do We Use Personal Information?

We use personal information to provide you with products and services and to operate and improve our business. For example, we use it for:

• Performing services, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing analytics services or providing similar services

• Performing and providing advertising and marketing services, including targeted advertising

• To conduct auditing and monitoring of transactions and engagement, including auditing related to counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance

• Short-term, transient use, such as non-personalized advertising shown as part of your current interaction with us

• Helping to ensure security and integrity and prevent fraud

• Undertaking activities to verify or maintain the quality or safety of our services or devices and to improve, upgrade, or enhance them

• Debugging to identify and repair errors

• Conducting business analysis, such as analytics, projections, identifying areas for operational improvement

• Conducting research and development, including undertaking internal research for technological development and demonstration

• Fulfilling our legal functions or obligations

To the extent we process deidentified information, we will maintain and use the information in deidentified form and will not attempt to reidentify the information unless permitted by applicable law.

How Do We Collect Personal Information?

We may obtain and combine personal information from different sources, collected online and offline, including information from third-party sources across different types of technology and devices.

Provided Directly by You or a Member of Your Household

When you visit us in our stores or online, you may share different types of personal information with us when you engage in the activities below:

• Conduct a transaction in-store or online

• Create an account on the website or mobile services

• Use a gift registry or create a mobile shopping list

• Request customer service or contact us

• Interact with various types of technologies, applications and features, including our chatbot

• Post a rating, review or other user-generated content on our website or mobile services, or post a review or comment on one of our social media pages